1. General Provisions

This Privacy Policy describes how personal data of users of webit.md (hereinafter referred to as the “Website”) is collected, used, stored, and protected.

The data controller is S.R.L. “WEBIT SUCCESS”, IDNO 1014600037143, with its registered office at MD-2045, Chișinău municipality, 10/2 Studenților Street, apt. (office) 22, Republic of Moldova (hereinafter referred to as “WEBIT SUCCESS”, “we”, “us”, or “our”).

Personal data is processed in accordance with the applicable data protection legislation of the Republic of Moldova, including Law No. 195/2024 on Personal Data Protection and, where applicable, the European Union General Data Protection Regulation (GDPR — Regulation (EU) 2016/679).

This Policy applies to personal data that users provide to us through the Website, as well as certain information that may be collected automatically when using the Website.

For any questions regarding the processing of personal data, you may contact us at info@webit.md.

2. Personal Data We Process

When completing forms on the Website, users may voluntarily provide the following personal data:

• name;
• telephone number;
• email address;
• information about a project or request entered by the user in a text field;
• other information voluntarily provided by the user when contacting us.

When visiting the Website, certain technical information may also be processed automatically, including:

• IP address;
• browser type and operating system;
• device type;
• date and time of the visit;
• pages visited;
• source from which the user accessed the Website;
• actions performed by the user on the Website;
• cookies and other technical identifiers.

The exact scope of technical data depends on the user’s device and browser settings, as well as the services used on the Website.

3. Purposes of Data Processing

Personal data may be processed for the following purposes:

• receiving and processing enquiries submitted through the Website;
• contacting users regarding their enquiries;
• preparing proposals and providing information about WEBIT SUCCESS services;
• taking necessary steps at the user’s request prior to the potential conclusion of a contract;
• providing services and fulfilling contractual obligations;
• ensuring the security and stable operation of the Website;
• protecting forms against spam and automated requests;
• analysing Website traffic and user behaviour;
• improving the content, structure, and usability of the Website;
• analysing the effectiveness of advertising campaigns;
• displaying, configuring, and optimising advertising, including remarketing;
• complying with the requirements of the legislation of the Republic of Moldova.

We do not use contact details provided through contact forms for mass advertising communications without an appropriate legal basis.

4. Legal Bases for Processing

Depending on the purpose and circumstances, personal data may be processed on one or more of the following legal bases:

• the user’s consent, where such consent is required by law;
• the need to take steps at the user’s request prior to entering into a contract;
• the necessity to perform a contract;
• compliance with the legal obligations of WEBIT SUCCESS;
• the legitimate interests of WEBIT SUCCESS, including ensuring Website security, preventing abuse, and analysing and improving the Website, provided that the rights and interests of users are respected.

Where processing is based on consent, the user has the right to withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

5. Contact Forms

The Website provides forms through which users can contact WEBIT SUCCESS and submit enquiries regarding the services offered.

The data entered by users in these forms is used to process their enquiries and for subsequent communication with them.

Information submitted through contact forms is not stored in a separate Website database or CRM system.

Providing data through the form is voluntary. However, failure to provide the necessary contact information may make it impossible for us to process the enquiry or contact the user.

6. Analytics and Advertising Services

We use third-party services to analyse the use of the Website, support its operation, evaluate advertising performance, and improve our services.

Google Analytics

Google Analytics is used to analyse Website traffic and users’ interactions with its pages. The service may process information about the user’s device and browser, pages visited, traffic sources, and actions performed on the Website.

Google Ads

WEBIT SUCCESS uses Google Ads to run and analyse advertising campaigns, track conversions, and conduct remarketing.

Remarketing technologies may take into account a user’s previous interactions with the Website in order to display and optimise advertising.

Google Tag Manager

Google Tag Manager is used for the technical management of tags and analytics and advertising tools integrated into the Website.

Yandex Metrica

Yandex Metrica is used to analyse Website traffic and users’ interactions with the Website. The service may collect technical information about the device and browser, traffic source, pages visited, and actions performed by the user on the Website.

Google reCAPTCHA

Google reCAPTCHA is used to protect contact forms against spam, automated requests, and abuse. When this service is used, certain technical information necessary to assess the nature of the user’s interaction with the Website may be processed.

These services may use cookies and similar technologies and may process the information collected in accordance with their own terms and privacy policies.

7. Cookies

The Website uses cookies and similar technologies to ensure proper operation, analyse traffic, and evaluate the effectiveness of advertising campaigns.

The Website may use:

• strictly necessary cookies;
• analytics cookies;
• advertising and marketing cookies.

Analytics and advertising cookies may be set by third-party services used by us, including Google Analytics, Google Ads, and Yandex Metrica.

Users may restrict or disable cookies through their browser settings and may manage their consent to optional cookies through the consent management tools available on the Website.

Disabling certain cookies may affect the operation of some Website features or the accuracy of analytics tools.

8. Disclosure of Data to Third Parties

WEBIT SUCCESS does not sell users’ personal data.

Access to certain data or its disclosure to third parties is permitted only to the extent necessary to achieve the purposes specified in this Policy or where required by law.

Such recipients may include:

• hosting and technical infrastructure providers;
• analytics and advertising service providers, including Google and Yandex;
• technical contractors responsible for the operation and security of the Website;
• public authorities and other authorised parties where disclosure is required by law.

9. International Data Transfers

The use of international analytics, advertising, and technical services may involve the processing or transfer of certain data outside the Republic of Moldova.

Where such transfers involve personal data, they are carried out in accordance with applicable data protection legislation and using the mechanisms and safeguards provided for by law.

10. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was obtained, unless a longer retention period is required by law or is necessary for the establishment, exercise, or defence of legal claims.

Data provided through contact forms is processed for the period necessary to review the enquiry and conduct subsequent communication with the user.

Retention periods for technical, analytics, and advertising data may be determined by the settings and policies of the relevant third-party service providers.

Once the purposes of processing have been fulfilled, the data is deleted, anonymised, or its processing is otherwise discontinued in accordance with applicable law.

11. Users’ Rights

In accordance with applicable legislation, users have the right to:

• obtain information about the processing of their personal data;
• access their personal data;
• request the correction of inaccurate or incomplete data;
• request the deletion of personal data where provided for by law;
• request restriction of processing;
• object to the processing of personal data;
• exercise the right to data portability where applicable;
• withdraw previously given consent;
• not be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects them, where provided for by law;
• lodge a complaint with the competent data protection supervisory authority.

To exercise their rights or obtain additional information regarding the processing of personal data, users may contact WEBIT SUCCESS at info@webit.md.

Requests will be handled in accordance with the procedures and time limits established by applicable legislation.

12. Personal Data Security

WEBIT SUCCESS implements reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction.

Access to data is limited according to the need for its processing.

However, no method of transmitting or storing information over the Internet can guarantee absolute data security.

13. Changes to this Privacy Policy

WEBIT SUCCESS may periodically update this Privacy Policy, particularly in the event of changes to applicable legislation, technologies used on the Website, or the manner in which personal data is processed.

The current version of the Policy is always available on the Website.

Continued use of the Website following publication of an updated version of this Policy means that the user has been informed of the changes.

14. Contact Information

For questions regarding this Policy or the processing of personal data, you may contact us:

S.R.L. “WEBIT SUCCESS”
IDNO: 1014600037143
Registered office: MD-2045, Chișinău municipality, 10/2 Studenților Street, apt. (office) 22, Republic of Moldova
Email: info@webit.md

Last updated: 24 August 2026.