1. General Provisions

This Privacy Policy describes how personal data of users of webit.md (hereinafter referred to as the “Website”) is collected, used, stored, and protected.

The data controller is S.R.L. “WEBIT SUCCESS”, IDNO 1014600037143, with its registered office at MD-2045, Chișinău municipality, 10/2 Studenților Street, apt. (office) 22, Republic of Moldova (hereinafter referred to as “WEBIT SUCCESS”, “we”, “us”, or “our”).

Personal data is processed in accordance with the applicable data protection legislation of the Republic of Moldova, including Law No. 195/2024 on Personal Data Protection and, where applicable, the European Union General Data Protection Regulation (GDPR — Regulation (EU) 2016/679).

This Policy applies to personal data that users provide to us through the Website, as well as information that may be processed automatically when using the Website.

For any questions regarding the processing of personal data, you may contact us at info@webit.md.

2. Personal Data We Process

When completing forms on the Website, users may voluntarily provide the following personal data:

name;

telephone number;

email address;

information about a project or enquiry entered by the user in a text field;

other information voluntarily provided when contacting us.

When visiting the Website, certain technical information may also be processed automatically, including:

IP address;

browser type and operating system;

device type;

date and time of the visit;

pages visited;

source from which the user accessed the Website;

actions performed by the user on the Website;

advertising and technical identifiers;

cookies and similar technologies.

The exact scope of technical data depends on the user's device and browser settings, their choices regarding cookies, and the services used on the Website.

3. Purposes of Data Processing

Personal data may be processed for the following purposes:

receiving and processing enquiries submitted through the Website;

contacting users regarding their enquiries;

preparing proposals and providing information about WEBIT SUCCESS services;

taking necessary steps at the user's request prior to the potential conclusion of a contract;

providing services and fulfilling contractual obligations;

ensuring the security and stable operation of the Website;

protecting forms against spam, automated requests, and abuse;

analysing Website traffic and user behaviour;

improving the content, structure, and usability of the Website;

analysing the effectiveness of advertising campaigns;

tracking advertising conversions;

creating advertising audiences;

displaying, configuring, and optimising advertising, including remarketing;

complying with the requirements of the legislation of the Republic of Moldova.

We do not use contact details submitted through contact forms for mass advertising communications without an appropriate legal basis.

4. Legal Bases for Processing

Depending on the purpose and circumstances, personal data may be processed on one or more of the following legal bases:

the user's consent, where such consent is required by law;

the need to take steps at the user's request prior to entering into a contract;

the necessity to perform a contract;

compliance with the legal obligations of WEBIT SUCCESS;

the legitimate interests of WEBIT SUCCESS, including ensuring Website security, preventing abuse, processing enquiries, and analysing and improving the Website, provided that the rights and interests of users are respected.

Processing through optional analytics and advertising technologies is carried out in accordance with applicable legal requirements and the user's choices regarding cookies and similar technologies.

Where processing is based on consent, the user has the right to withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

5. Contact Forms

The Website provides forms through which users can contact WEBIT SUCCESS and submit enquiries regarding the services offered.

Depending on the form, users may provide their name, telephone number, email address, and information about their project or enquiry.

The data is used to review the enquiry, prepare a response or proposal, and communicate with the user.

Information submitted through contact forms is not stored in a separate Website database or CRM system.

Providing personal data is voluntary. However, failure to provide the necessary contact information may make it impossible for us to process the enquiry or contact the user.

6. Analytics, Advertising and Technical Services

We use third-party services to analyse the use of the Website, evaluate advertising performance, support certain Website functions, and improve our services.

Google Analytics

Google Analytics is used to analyse Website traffic and users' interactions with its pages.

The service may process information about the user's device and browser, pages visited, traffic sources, actions performed on the Website, IP address, and other technical information.

Google Ads

WEBIT SUCCESS uses Google Ads to run and analyse advertising campaigns, track conversions, and conduct remarketing.

Google Ads technologies may take into account a user's previous interactions with the Website in order to evaluate advertising performance, create advertising audiences, and display more relevant advertisements.

Google Tag Manager

Google Tag Manager is used for the technical management of analytics, advertising, and other tags integrated into the Website.

Yandex Metrica

Yandex Metrica is used to analyse Website traffic and users' interactions with the Website.

The service may process technical information about the user's device and browser, IP address, traffic source, pages visited, and actions performed on the Website.

Where the user has not consented to analytics cookies, data processing is carried out in a technical anonymous mode, without placing identification cookies on the user's device and without recording sessions through the Webvisor feature. Once the relevant consent is provided, analytics cookies and additional service features may be used.

Meta Pixel (Facebook Pixel)

The Website uses Meta Pixel (Facebook Pixel) to analyse advertising performance, measure conversions, create advertising audiences, and display more relevant advertising across Meta services.

Meta Pixel may process information about visits to the Website, pages viewed, user actions, device and browser parameters, IP address, cookies, and other technical identifiers.

The information collected may be transferred to companies within the Meta group and processed by them in accordance with their own terms and privacy policies.

Google reCAPTCHA

Google reCAPTCHA is used to protect contact forms against spam, automated requests, and abuse.

When this service is used, certain technical information necessary to assess the nature of the user's interaction with the Website and detect automated activity may be processed.

These services may use cookies and similar technologies and may process the information collected in accordance with their own terms and privacy policies.

7. Cookies

The Website uses cookies and similar technologies to ensure proper operation, retain necessary settings, analyse Website traffic, and evaluate the effectiveness of advertising campaigns.

The Website may use:

strictly necessary cookies;

functional cookies;

analytics cookies;

advertising and marketing cookies.

Strictly necessary cookies are used to support the basic operation of the Website.

Analytics cookies may be used, in particular, by Google Analytics and Yandex Metrica.

Advertising and marketing cookies may be used by Google Ads, Meta Pixel, and other integrated advertising technologies to measure conversions, create advertising audiences, and conduct remarketing.

Users may accept or reject optional cookies and may subsequently change their choices through the consent management tool available on the Website.

Users may also restrict or delete cookies through their browser settings.

Rejecting analytics or advertising cookies should not prevent the use of the Website's core functions. Disabling strictly necessary cookies through browser settings may affect the operation of certain Website features.

8. Disclosure of Data to Third Parties

WEBIT SUCCESS does not sell users' personal data.

Access to certain data or its disclosure to third parties is permitted only to the extent necessary to achieve the purposes specified in this Policy, provide the relevant services, or comply with legal requirements.

Such recipients may include:

hosting and technical infrastructure providers;

analytics and advertising service providers, including Google, Yandex, and Meta;

security and anti-spam service providers;

technical contractors responsible for the operation and security of the Website;

public authorities and other authorised parties where disclosure is required by law.

Third parties receive only the data necessary to perform the relevant function or provide the relevant service.

9. International Data Transfers

The use of international analytics, advertising, and technical services, including services provided by Google, Meta, and Yandex, may involve the processing or transfer of certain data outside the Republic of Moldova.

Where such processing constitutes an international transfer of personal data, the transfer is carried out in accordance with applicable data protection legislation and using the legal mechanisms and safeguards provided for by law.

10. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was obtained, unless a longer retention period is required by law or is necessary for the establishment, exercise, or defence of legal claims.

Data provided through contact forms is processed for the period necessary to review the enquiry and conduct subsequent communication with the user.

Retention periods for technical, analytics, and advertising data may depend on the settings and policies of the relevant third-party service providers.

Information relating to users' cookie choices may be retained for the period necessary to record and apply those choices.

Once the purposes of processing have been fulfilled, the data is deleted, anonymised, or its processing is otherwise discontinued in accordance with applicable law.

11. Users' Rights

In accordance with applicable legislation, users have the right to:

obtain information about the processing of their personal data;

access their personal data;

request the correction of inaccurate or incomplete data;

request the deletion of personal data where provided for by law;

request restriction of processing;

object to the processing of personal data;

exercise the right to data portability where applicable;

withdraw previously given consent;

object to the use of their personal data for direct marketing;

where provided for by law, not be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect them;

lodge a complaint with the competent data protection supervisory authority.

To exercise their rights or obtain additional information, users may contact WEBIT SUCCESS at info@webit.md.

Requests will be handled in accordance with the procedures and time limits established by applicable legislation.

Users also have the right to lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova (CNPDCP).

12. Personal Data Security

WEBIT SUCCESS implements reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction.

Access to personal data is limited according to the need for its processing.

However, no method of transmitting or storing information over the Internet can guarantee absolute data security.

13. Changes to this Privacy Policy

WEBIT SUCCESS may periodically update this Privacy Policy, particularly in the event of changes to applicable legislation, technologies used on the Website, third-party services, or the manner in which personal data is processed.

The current version of the Policy is always available on the Website.

The date of the most recent update is indicated at the end of this document.

14. Contact Information

For questions regarding this Policy or the processing of personal data, you may contact us:

S.R.L. “WEBIT SUCCESS”
IDNO: 1014600037143
Registered office: MD-2045, Chișinău municipality, 10/2 Studenților Street, apt. (office) 22, Republic of Moldova
Email: info@webit.md

Last updated: 2 September 2026.